Salary: £18,000
Location: Saffron Walden
Job reference number: J001514

Job Description:
The primary functions of this role are to work as part of the sales team in order to;
1. Process sales orders in line with Standard Operating Procedures.
2. Liaise with Production and Despatch Departments, regarding outstanding orders.
3. Raise export documentation and liaise with Authentication Agencies and couriers
4. Handle enquiries from customers, by e-mail, fax and telephone.
5. Provide sales support to the UK sales team when they are travelling.
6. Record communications with customers using the CRM system.
7. Assist with the planning of sales visits. Liaise between customers and managers, provide reports and statistics from the in-house system.

Additional responsibilities will also include;
1. Assist with marketing activities and liaise with the Marketing Department including;
-Exhibition organisation
-Mailshots and literature preparation
-Collation of marketing promotions with customers
2. Attendance at company functions / exhibitions and visits to customers premises in support of sales executives, may be required from time to time and this role may require some overseas travel.

Start Date: ASAP
Length of Post: Permanent
Place of Work:
Terms: Full Time